Returns & Exchanges

**HOLIDAY RETURN POLICY** 

As of 11/26/2020 - 12/25/2020 all orders placed during this time will have until 01/07/2020 to return or exchange any single item or entire PLG purchased order.

Orders placed after 12/25/2020 that need to be exchanged or returned will follow our Standard Return Policy.

STANDARD RETURN POLICY 

Our return policy is effective for 7 days​ after receiving your product.​ To be eligible for a return, your item(s) must be:

  • Unused
  • In the same condition that you received it
  • In the original packaging

For refunds (if applicable), please send an email to support@playloudgolf.com with:

  • Your full name
  • Order number
  • Item description
  • Reason for your return

Return requests for orders received and delivered after 7 days will be politely declined. Thank you for your understanding. ​

RETURN SHIPPING COSTS

Play Loud Golf will provide a pre-paid shipping label for all returns when the items being returned are the result of a Play Loud Golf error.  

Requesting an exchange: Play Loud Golf will provide a pre-paid shipping label for all exchanges when the items being returned are the result of a Play Loud Golf error.  If the requested exchange is not a result of a Play Loud Golf error, the cost of the return shipping is the customer's responsibility.

Requesting a refund: If you return an item using our prepaid label from PLG and the reason for the return is not a result of a Play Loud Golf error, the cost of return shipping will be deducted from your refund unless the item qualifies for a free return.  If you choose to ship an item on your own, you will pay the carrier at the time you ship your return.  If the return is the result of a Play Loud Golf error, we will refund your full purchase price without any shipping costs deductions.

 

Read Full Policy Here