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Normal Order Processing:
All regular orders are fulfilled and shipped within 8 - 12 business days (excluding weekends and major holidays).
Custom orders are fulfilled and shipped within 10 - 16 business days (excluding weekends and major holidays).
Once your order has been shipped, you will receive notification via email with your tracking information.
Note that we cannot be responsible for delays in shipping once picked up by the carrier.
Shipping Information You Should Know
Normal Standard Shipping Times:
8 - 12 business days
8 - 18 business days
Australia and New Zealand:
7 - 19 business days*
9 - 17 business days*
10 - 25 business days*
10 - 25 business days*
14 - 30 business days
Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you! The given delivery dates are estimates calculated from the date an order is out for shipment, keeping in mind the transit time.
Deliveries might take longer than expected because of incorrect shipping
address, bad weather, stringent customs clearance procedures, or any other unavoidable circumstances.
Please note that import duties, and any other additional import charges and taxes are not included in the item price or shipping charges. These charges are ultimately the buyer's responsibility.
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
If you place your order after 11:45 am Central Standard Time on Friday, or over the weekend (Saturday or Sunday), your order will begin being processed the following Monday.
All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
We're available M - F 9:00 AM - 6:00 PM PST | Sat/Sun - Golfing
Email: firstname.lastname@example.org or
Due to the Covid19 pandemic, shipping times for many companies have increased by up to 4 weeks. We have been working with multiple fulfillment companies to decrease shipping and delivery time for all orders.
If your product has not been delivered and it is outside of the 30 day delivery window, contact us at email@example.com or by phone at 888-886-7252 and we will assist you further.